Wednesday, October 18, 2006

Sticker Shock!

Math 101 Question: I was making copies at Kinko's, totaled 60 pages. How much does it cost?

Answer: Including tax the total is $57 (USD)!

Reaction: Denial! Confusion! More denial! I thought it was $5.7! Must be a computational error!

Explanation: I was using the color copier. It costs $0.89 per page. (No wonder the quality of the papers was soooo good!)

Outcome: I tried to talk to the store manager. He said he couldn't do anything about it. Perplexed and angry about myself, I called Jeanie and she urged me to go back to to talk to him again. I begged him to refund, return or even charge me $10 on this but $57. And finally, he agreed to refund the whole amount. "Just don't do it again", he said. Thank God! The manager even allowed me to keep the copies and not charged me anything.

Lesson: Watch before you make copies at Kinko's. The nice machine out in the middle has a price tag. Bring a calculator if you need to, no matter how simple the math is.

2 comments:

Anonymous said...

Wow! No kidding. $57

spider-house said...

Ha ha! I wonder why he didn't charge you anything. May be easier to say that the order was bad than to charge less?